We want our customers to be 100% satisfied with their purchase. If for any reason you are not satisfied with your purchase, you may return it for a replacement or refund of the purchase price. Our products are fully guaranteed against any defects, faulty workmanship and loss through shipping. 

If you have any questions regarding your order, contact one of our product support specialists. We can help you with tracking shipments, product returns, copies of supporting documents, warranty information, installation questions, and any questions about existing orders!

Are you looking for product specifications, features, or the right product for the job? Give us a call. We have an enormous library and access to hundreds of manufacturers.

Our Customer Care hours are Monday-Friday 7 a.m. - 5:30 p.m. CST.

Customer Care Dept: 1-866-506-3048 

If you have questions relating to a purchase, contact our sales department.
 

Sales:      1-866-506-3048

Fax:         1-800-956-6822

Address:   Cook's Direct, Inc; 27725 Diehl Rd; Warrenville, IL 60555

E-Mail:      Sales@CooksDirect.com for Sales inquiries
                 Office@CooksDirect.com for other inquiries

                 CustomerService@CooksDirect.com for Customer Care inquiries 

 Meet the Cook's Team